Your plan must start with a desired result in mind. What do you hope to accomplish? Whatever your organization’s goal, state it clearly in your plan, and outline the specific objectives that will help your brand achieve it. Each of your goals and objectives should be SMART: Specific, Measurable, Actionable, Realistic, and Timed. When goals and objectives are solidified, determine exactly which key performance indicators (KPIs) you’ll use to measure success, and set a benchmark to start from.
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